FAQ

Woojer Series 3 products can be connected to any standard audio source via a 3.5mm cable, USB-C connection, or a Bluetooth connection. You can easily connect your headset/speakers to your Woojer Series 3 through the headphones jack or Bluetooth.

For optimal performance in latency-sensitive applications like competitive gaming, a wired connection is highly recommended to ensure real-time audio sync. When utilizing a 3.5mm connection, make sure to set your device's (audio-source) volume to maximum. You can then adjust the output via the Woojer's volume controls for a tailored audio experience.

Woojer Series 3 is fully compatible with every smartphone and can be simply connected through Bluetooth or a 3.5mm audio cable (for mobile devices that have an audio jack). Then, you just need to connect your headset/speakers to your Woojer Series 3 through either Bluetooth or a 3.5mm audio cable.

When utilizing a 3.5mm connection, make sure to set your device's (audio-source) volume to maximum. You can then adjust the output via the Woojer's volume controls for a tailored audio experience.

Woojer Series 3 products are fully compatible with all operating systems and act like a regular audio output device.

For optimal performance in latency-sensitive applications like competitive gaming, a wired connection is highly recommended to ensure real-time audio sync. When utilizing a 3.5mm connection, make sure to set your PC’s volume to maximum. You can then adjust the output via the Woojer's volume controls for a tailored audio experience.

Woojer Series 3 is fully compatible with every VR Headset, including the Meta Quest 2/Meta Quest 3 (aka Oculus Quest).

For optimal performance in latency-sensitive applications like VR experiences, a wired connection is highly recommended to ensure real-time audio sync. When utilizing a 3.5mm connection, make sure to set your VR headset’s volume to maximum. You can then adjust the output via the Woojer's volume controls for a tailored audio experience.

Yes! You can pair your Bluetooth headphones directly to your Woojer Series 3, allowing you to experience the Woojer Series 3 at the same time as your Bluetooth headphones/speakers. Headset pairing can be done using the app or by following this procedure on the unit.

For optimal performance in latency-sensitive applications like competitive gaming, a wired connection is highly recommended to ensure real-time audio sync.

For USB headphones on macOS computers, you can simply follow this article from our support portal. .For Windows/Linux, you can use free software for audio mirroring, which you can also learn more about by checking our articles about audio mirroring.

As long as your TV has a Bluetooth connection or a free analog connection, sure!

If your TV is connected to a streaming device that offers Bluetooth connectivity, you can pair your Woojer directly to the streaming device.

The Woojer Series 3 works through plug-and-play for an audio-based experience and requires no software or drivers to operate.

The Vest has 6 Osci™ V2 TRX transducers - two on the front, two on the back, and one on each side. The Strap has a single OSCI™ V2 TRX transducer.

The Woojer Strap 3 utilizes a 1SP Li-On Battery of 3.6V and is rated for up to 8 hours of playtime. The Woojer Vest 3 utilizes a 4SP Li-On battery pack of 14.4V and is rated for up to 8 hours of playtime.

Both the Woojer Strap 3 and the Woojer Vest 3 can take up to 3 hours to charge from an empty battery.

Yes! Vest Series 3 has been designed to work while charging its battery, ensuring that your playtime won’t be interrupted!

Woojer Series 3 brings the haptic sensations to a new level, with our brand new, stronger Osci™ V2 TRX Transducers.

Woojer Series 3 devices utilize the standard A2DP Bluetooth codec for connectivity. So the latency you should experience with a Woojer device is similar to that of any standard BT headset. If you are also streaming to a BT headset we allow fine calibration of the latency, as different headsets have minor differences in their specific codec implementation.

For optimal performance in latency-sensitive applications like competitive gaming, a wired connection is highly recommended to ensure real-time audio sync.

The Strap Series 3 utilizes a single OSCI™ V2 TRX transducer, in comparison to the Vest Series 3 which utilizes six.
The Strap offers a mono haptic experience that can be positioned across your spine, sternum, waist, or across the chest.

The Vest offers a complete stereo haptic experience that can be either worn on the upper torso or put on a chair.
The Vest has 2 transducers on the upper torso, two on the sides, and two on the back.

Connectivity: Woojer Series 3 provides a major overhaul on the design of our previous products, with numerous haptic and connectivity changes - like direct Bluetooth connectivity between the Woojer and a wireless headset or speaker, and the move to A2DP codec instead of aptX LL.

Ergonomics: The Vest S3 Ergonomics underwent a significant upgrade, now boasting a sleeker, cooler design for enhanced comfort during extended gaming sessions. The Strap S3 not only looks and feels better but also introduces functional improvements, including a configurable LED ring and style set options to tailor your look to any occasion

Precision: To enhance precision and eliminate latency in wireless headphones, the S3 products offer a unique sync feature. This enables a super-accurate audio-haptic experience, all managed through the Woojer Device Manager app.

Operation Modes: Woojer Series 3 introduces also the Gaming Mode alongside the existing Broad and Focus Modes. Elevate your audio-haptic experience with enhanced optimization. Effortlessly switch between these modes using the Woojer Device Manager app.

Chair-mount: The Woojer Vest S3 provides the option to connect to a dedicated chair-mount accessory, available for separate purchase. This convenient add-on eliminates the need to wear the Vest every time, ensuring a seamless and immersive audio experience.

Both products are designed to meet all relevant UL (60065), CE (60065), and FCC regulations. The EMF Magnetic Field is ~5% of the ICNIRP safety guidelines. For more information, read here – ICNIRPemfgdl.

Woojer Series 3 devices utilize powerful magnets for their operations, and cannot be used if you need a pacemaker.

Woojer Series 3 products operate on the 0-250Hz frequency response range.

No. They are silent to the outside. So you can play your favorite games, music, and movies for hours, at any sensation level you want, and still, never disturb anyone.

No, but they can be wiped down with a moist cloth.

No. Treat them similarly to a gaming console or a VR Headset.

Of course, and you’ll be truly amazed! Woojer’s tactile sensation is phenomenal for the hard of hearing, and even for the deaf.

The Woojer Series 3 products do not include headphones, but you can connect any headphones you already have to your Woojer Series 3 for either Bluetooth or a 3.5mm audio cable.

The Woojer Strap 3 stretches from 40cm to 165cm.
(15 inch to 65 inch).

The Woojer Vest 3 stretches from 80cm to 165cm (medium to XXL).
 (31 inch to 65 inch) .
User Height - 150-200 cm.

Your satisfaction is 100% guaranteed with any product purchased on woojer.com.
If for any reason, within 30 days of receiving your order, you are unsatisfied with a purchase made on woojer.com, you may return it to us for a refund.